Patient Service Rep - Full Time - Urology
Core
First point of contact for patients and visitors, managing front desk operations and workflows to ensure a positive patient experience.
Role type
Front desk patient service representative
Builds
Patient intake, appointment scheduling, and front desk operations
Domain
Healthcare / Urology
Deliverable
physical/clinical work
Required skills
Verbal and written communication, Customer service, Data entry, Attention to detail, Confidentiality management, Adaptability under pressure
Preferred skills
Medical office experience
Responsibilities
Interact with patients and visitors, Manage front desk operations, Schedule appointments, Enter patient information, Maintain patient privacy
Seniority
Entry-level