Patient Access Representative
Core
Facilitate patient entrance into Mercy facilities by managing scheduling, registration, benefit verification, pre-certification, and financial clearance.
Role type
Patient Access Representative
Builds
Patient intake workflows and accurate patient records
Domain
Healthcare administration
Required skills
Medical terminology, Insurance plan knowledge, Medicare guidelines, Data entry, 10-key calculator, Computer systems proficiency
Preferred skills
Clerical experience, Customer service experience, High school diploma
Responsibilities
Schedule appointments, Verify patient benefits, Collect pre-visit payments, Maintain accurate patient records, Interact with patients and insurance companies
Seniority
Entry-level to Junior