Patient Access Lead - Evenings
Core
Lead and mentor caregivers in patient access operations, ensuring workflow efficiency and accurate patient intake.
Role type
Senior IC patient access lead
Builds
Patient intake workflows and verification processes
Domain
Healthcare administration
Required skills
Medical terminology, insurance plan verification, benefits verification, authorization, pre-determination, workflow improvement, team mentoring, stress management, logical problem solving, written and oral communication, relationship building with patients and staff, adaptability
Preferred skills
3 years experience in medical terminology, insurance plans, verification of benefits, authorization, pre-determination
Technologies
Patient Access systems
Responsibilities
Provide expert guidance to caregivers, monitor assigned area, train and mentor team members, identify and implement workflow improvements, communicate direction to caregivers, establish working relationships with patients, physicians, clinical and non-clinical staff, and insurance companies
Seniority
Senior, hands-on IC