Service Center Technician
HybridNo visa sponsorship
Core
Fulfill customer requests, resolve technical issues, and respond to questions to ensure the effectiveness of the desktop computing environment.
Role type
Level 1 end-user support technician
Builds
Desktop computing environment stability
Domain
Healthcare IT / End-user support
Required skills
Event management, Service request fulfillment, Incident management, Problem management, Access provisioning, Continual service improvement
Preferred skills
Technical vocational training
Technologies
Desktop computing environment
Responsibilities
Fulfill customer requests, resolve customer technical issues, respond to customer questions, manage events, provision access, improve services
Seniority
Entry-level, 1+ year experience