Patient Service Representative - Mercy Clinic Heart & Vascular
Core
First point of contact for patients managing front desk operations, registration, scheduling, and clinic workflow in a heart and vascular clinic.
Role type
Patient Service Representative (Medical Receptionist)
Builds
Patient check-in/check-out workflows, appointment schedules, and clinic operational flow
Domain
Healthcare / Medical Administration
Deliverable
dashboards & analysis
Required skills
Medical terminology, Insurance and billing processes, Epic EHR, Data entry, Customer service, Scheduling, Cash handling, Privacy compliance
Preferred skills
High school diploma or equivalent, Customer service experience