Patient Service Representative - Orthopedic Clinic - Mercy Hospital Jefferson
Core
First point of contact for patients and visitors, managing front desk operations and workflows to ensure a positive patient experience.
Role type
Patient Service Representative (Front Desk)
Builds
Front office operations and patient intake workflows
Domain
Healthcare / Orthopedic Clinic
Deliverable
dashboards & analysis
Required skills
Verbal and written communication, Data entry, Customer service, Attention to detail, Confidentiality management, Adaptability under pressure
Preferred skills
Medical office experience
Technologies
Basic computer systems
Responsibilities
Interact with patients and visitors, Manage front desk operations, Enter patient information, Schedule appointments, Process documentation