Advanced Patient Services Representative - Hospice
Core
Manage patient interactions, administrative tasks, and provide customer service in a hospice clinic practice.
Role type
Patient Services Representative
Builds
Clinic operations and patient care support
Domain
Healthcare / Hospice
Deliverable
dashboards & analysis
Required skills
Medical terminology, Insurance practices, Billing procedures, Data entry, Word processing, Customer service, Attention to detail, Confidentiality, Problem resolution, Physical stamina (lifting 50 lbs, standing, walking)
Preferred skills
None stated
Technologies
None stated
Responsibilities
Interact with patients, healthcare professionals, and staff; Enter patient information and process documentation; Schedule appointments; Address patient concerns and complaints; Maintain patient privacy and follow policies.
Seniority
Entry-level