Lead Site Reliability Engineer
Core
Ensure system availability, reliability, scalability, and performance of sites across all Tapestry brands (Coach and Kate Spade New York) using Salesforce Commerce Cloud.
Role type
Lead Site Reliability Engineer
Builds
Highly available systems, automation tools, and monitoring solutions for e-commerce platforms.
Domain
Retail / E-commerce / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Site Reliability Engineering, Production Support, building/maintaining highly available systems at scale, Java/Node/Python, deploying/supporting/monitoring services, monitoring platforms (Splunk/AppDynamics/Blue Triangle/Quantum Metric), RUM and Synthetic monitoring, Cloud platforms (GCP/AWS/Azure), project management tools (Jira/Confluence)
Preferred skills
Subject matter expertise in Salesforce Commerce Cloud, championing SRE practices across engineering organizations
Technologies
Salesforce Commerce Cloud, Splunk, AppDynamics, Blue Triangle, Quantum Metric, Jira, Confluence, GCP, AWS, Azure, Java, Node, Python
Responsibilities
Implement SLO based on SLA and SLI, develop tools and automation to reduce toil, implement monitoring solutions to improve alerting, provide subject matter expertise for Salesforce Commerce Cloud
Seniority
Senior, hands-on IC with leadership responsibilities