Senior SRE Engineer
Core
Lead efforts to ensure the reliability, availability, and performance of mission-critical external-facing web applications and platforms.
Role type
Senior SRE Engineer (Application Support)
Builds
Production web applications running on AWS or Mulesoft APIs
Domain
Cloud-native infrastructure (AWS, Kubernetes) and Observability
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Incident management, root cause analysis, observability tooling, synthetic testing, log analysis, shell scripting, Linux environments, API support, disaster recovery planning
Preferred skills
Team leadership, Agile methodology, complex SPL query writing, APM and RUM implementation, networking concepts in cloud-native environments
Technologies
Splunk, OpenTelemetry, AppDynamics, Grafana, Datadog, AWS, Kubernetes, Mulesoft, ServiceNow, Python, Selenium
Responsibilities
Manage incidents and perform root cause analysis; create and iterate application monitoring including alerts and synthetic tests; investigate and expand functionality in Splunk for AI solutions; create dashboards and capture metrics to improve visibility; respond proactively to system alerts and customer complaints; participate in a planned on-call rotation
Seniority
Senior, hands-on IC with potential for team leadership