Senior Manager / Manager, Health Provider Management
Core
Lead strategic initiatives to strengthen partnerships with healthcare providers and ensure operational excellence.
Role type
Senior Manager, Health Provider Management
Builds
Provider engagement strategies, operational processes, and customer experience
Domain
Healthcare / Insurance
Deliverable
dashboards & analysis
Required skills
Strategic relationship management, Operations leadership, Root cause analysis, Data interpretation, Complaint management, KPI monitoring, Onboarding program management, Negotiation, Cross-functional collaboration
Preferred skills
MS Excel proficiency, Familiarity with provider portals and healthcare systems
Responsibilities
Lead daily operations and relationship management with preferred providers, Develop strategies to enhance provider communication channels, Drive service improvement initiatives through root cause analysis, Manage onboarding and training programs for healthcare providers, Monitor and report operational KPIs, Conduct provider visits and represent the organization in external engagements
Seniority
Senior, hands-on IC with team leadership