GLOBAL KNOWLEDGE , TRAINING AND DEVELOPMENT LEAD
Core
Lead learning, readiness, and capability-building initiatives while governing employee-facing knowledge content to support Global People Services.
Role type
Senior Learning & Development Lead (Knowledge Governance)
Builds
Learning programs, training sessions, knowledge governance frameworks, and enablement resources for HR and service teams.
Domain
Human Resources / Corporate Training / Knowledge Management
Deliverable
product features
Required skills
Knowledge management, instructional design, training program development, content governance, stakeholder enablement, project management, facilitation, change management, learning needs assessment, digital learning tools
Preferred skills
ServiceNow, SharePoint, Articulate Storyline, Rise, adult learning principles, global training programs
Technologies
ServiceNow, SharePoint, Articulate Storyline, Rise
Responsibilities
Design and deliver virtual and in-person training sessions; conduct content audits and maintain knowledge governance standards; assess learning effectiveness and identify capability gaps; support operational readiness for new processes and technologies; provide guidance to content owners on knowledge management best practices.
Seniority
Senior, hands-on IC