Manager, Travel Claims Vendor Risk & Oversight
Core
Lead a team of eight in managing high-value, complex travel claims and oversee the third-party administrator handling these claims during a business transformation.
Role type
Senior Manager, Claims Risk & Operations
Builds
Faster, automated claim decision processes and robust vendor oversight frameworks
Domain
Insurance / Travel Claims / Risk Management
Required skills
Claims adjudication, Vendor risk management, Data analysis, Team leadership, Change management, Audit & compliance, Process transformation, Stakeholder management
Preferred skills
AI/automation implementation, Power BI, Medical case management
Technologies
Power BI, Excel, AI tools for medical record summarization
Responsibilities
Lead review of high-value/complex claims and make final decisions; Oversee third-party administrator controls and governance; Own the transformation backlog and automation rollout; Build live data dashboards for operational insight; Coach team through role changes and automation adoption.
Seniority
Senior, hands-on IC with people leadership