Technical Services Delivery Lead
Core
Lead assigned technology teams to ensure day-to-day service delivery outcomes and meet service level commitments with business partners.
Role type
Senior IT Service Delivery Lead
Builds
Enterprise technology services including application support, software development, data platforms, data engineering, cybersecurity, and technology risk management
Domain
Financial Services / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team leadership, stakeholder management, delivery priority management, resource planning, operational risk management, service reporting, continuous improvement, Azure environment knowledge
Preferred skills
Knowledge of Azure environments
Responsibilities
Lead execution of service delivery plans, manage day-to-day delivery priorities, partner with stakeholders to prioritize initiatives and manage risks, provide leadership and guidance to team members, own service delivery tracking and reporting, support continuous improvement initiatives
Seniority
Senior, hands-on IC
