Software Engineer (12 Months)
Core
Provide Level 1/2 systems and application support for HK Retirement solutions, debugging issues, translating user requirements, and managing incidents.
Role type
Senior IC software engineer (application support)
Builds
Supports existing financial systems and applications for Manulife HK Retirement
Domain
Financial services / IT Operations
Deliverable
client delivery
Required skills
troubleshooting, database management, incident management, requirement translation, continuous improvement, multitasking, business process analysis, ITIL practices
Preferred skills
financial industry experience, creative solution conceptualization, proactive thinking
Technologies
Linux, Unix, Windows, Azure, AKS, Java, Python, C#, Reactjs, nodejs, nestjs, MS SQL, Mongo, Restful API, Git, Azure APIM
Responsibilities
Own and support a wide variety of systems and applications from a Level 1/2 perspective; Work with business clients to debug or troubleshoot applications; Investigate database, code, and batch script problems to debug issues or perform analysis for enhancements; Incident ownership and management with on-call requirements; Investigate application failures and manage to resolution
Seniority
Mid-level, hands-on IC
