収納グループマネージャー/アシスタントマネージャー/Customer Service Dept. Billing & Collection Group
Core
Managing a billing and collection team to improve customer experience and operational efficiency in the life insurance sector.
Role type
Senior team lead (Billing & Collection)
Builds
Billing and collection operations, customer experience improvements, vendor contracts
Domain
Life insurance / Financial services
Required skills
Team management (10+), billing operations, process improvement, cross-functional coordination, insurance policy administration
Preferred skills
Project management, system implementation, manual creation, training program development
Responsibilities
Team operations, billing management, process planning and improvement, customer experience enhancement, vendor contract management
Seniority
Manager / Assistant Manager