Claims Adjuster- Bilingual
Core
Investigate and adjudicate warranty insurance claims for insureds, service contractors, and clients across home warranty, consumer electronics, and mobile industries.
Role type
Claims Examiner (Bilingual)
Builds
Warranty claims resolutions and settlements for major clients
Domain
Insurance / Warranty Services
Deliverable
client delivery
Required skills
Claims investigation, claim adjudication, conflict resolution, customer service, regulatory compliance knowledge, research, organizational skills
Preferred skills
Insurance or warranty industry experience, negotiation skills, process improvement
Technologies
Excel, Word, Outlook
Responsibilities
Answer incoming phone calls and correspondence regarding insurance and warranty claims; Interface with insureds and stakeholders to resolve claims matters; Investigate claims to determine approval or denial; Adjudicate and settle claims according to fair practices; Maintain knowledge of state statutes and coverage types; Support Spanish claims activities for US and Global programs.
Seniority
Individual Contributor