Senior Administrative Assistant
Core
Coordinates administrative functions and special projects for a hospital department, serving managers, directors, executives, patients, and families.
Role type
Senior Administrative Assistant (Healthcare)
Builds
Operational support for hospital departments and executive staff
Domain
Healthcare / Hospital Administration
Required skills
Scheduling, clerical support, medical terminology, database management, vendor coordination, invoice review, spreadsheet creation, presentation preparation, meeting minutes transcription, supply ordering, Kronos timecard management, staff scheduling, regulatory compliance monitoring, customer service, confidentiality
Preferred skills
Previous office experience, medical terminology knowledge
Technologies
Microsoft Office (PowerPoint, Word, Excel), Kronos, electronic mail, fax, voice mail
Responsibilities
Schedules appointments and meetings for assigned manager, director or executive; Provides clerical/secretarial support to manager/director/or executive and staff; Acts as the initial administrative contact with patients and families regarding follow-up for customer service or patient care complaints; Maintains data base listings (addresses, internal and external contacts, vendor lists etc.); Answers telephone, receives and delivers messages via electronic e-mail, fax, phone or fax; Coordinates and sets-up activities for meetings and special functions; Maintains vendor contact and reviews invoices to determine accuracy and coordinates payment with accounting department; Welcomes and provides assistance to special visitors; Prepares spreadsheets and presentations as requested; Records, transcribes and distributes unit based meeting minutes; Completes supply ordering accurately and in a timely manner; Maintains accuracy in Kronos and constructs staff schedules for assigned units; Follows hospital, state and federal guidelines for ensuring safe environment for workers, patients and public.