Legal Customer Service Rep
Core
Entering patient demographic and billing information, resolving patient liability, and securing financial resolution on accounts.
Role type
Legal Customer Service Representative (Collections)
Builds
Financial resolutions and payment arrangements for patient accounts
Domain
Healthcare / Medical Billing & Collections
Deliverable
client delivery
Required skills
Data entry, telephone communication, collections policy adherence, HIPAA compliance, financial assistance coordination, legal document preparation
Preferred skills
Medical terminology knowledge, medical office administration background
Responsibilities
Obtains demographic/billing/insurance information, posts payments and adjustments, resolves patient liability concerns, works with courthouse personnel, maintains patient confidentiality, prepares legal documents
Seniority
Entry-level, individual contributor
