Patient Navigator Rockefeller Neuroscience Institute
Core
A multi-disciplinary team member managing patients through the healthcare system, removing barriers to care, and coordinating appointments and resources.
Role type
Patient Navigator
Builds
Patient care pathways and appointment coordination
Domain
Healthcare / Patient Services
Deliverable
physical/clinical work
Required skills
Insurance verification, resource coordination, appointment scheduling, patient education, data analysis, documentation
Preferred skills
Statistical data analysis, healthcare management degree
Technologies
Microsoft Office
Responsibilities
Establishes relationships with patients as primary point of contact; Strategizes to find payor population based on regional payer mix; Maintains knowledge of insurance pre-certification requirements; Educates providers on payor regulations; Removes barriers to care by identifying resources; Coordinates appointments with laboratory or diagnostic testing; Assists with prescription filling and cost assessment; Documents patient information and obtains outside records; Engages family and community resources for emotional, social, and financial needs; Collaborates with social services for financial management and referrals.