Store Manager
Core
Lead a retail store to drive sales, profitability, and productivity while delivering exceptional customer experiences and fostering an inclusive team culture.
Role type
Senior retail store manager
Builds
Physical retail store operations and customer experiences
Domain
Luxury fashion retail
Deliverable
product features
Required skills
Sales and profitability management, team leadership and coaching, inventory and loss prevention, visual merchandising, staffing and scheduling, operational excellence, customer service excellence, recruitment and retention
Preferred skills
Luxury or fashion background, knowledge of fashion trends, digital engagement and social media familiarity, vendor and community relationship building
Technologies
Microsoft Office, retail labor management systems, inventory systems, sales reporting tools
Responsibilities
Drive sales, profitability, and productivity across all channels; execute strategic business plans; deliver exceptional customer experiences through personalized clienteling; resolve customer concerns with empathy; coach and develop a high-performing team; oversee daily operations including inventory and payroll; ensure visual merchandising meets brand standards; optimize staffing and scheduling; foster an inclusive environment; represent the brand as an ambassador
Seniority
Senior, hands-on IC