Patient Financial Coordinator - Patient Access
Core
Coordinates financial assistance and copay programs for patients receiving infusible and injectable drug therapies.
Role type
Patient Financial Coordinator (Patient Access)
Builds
Financial assistance enrollment and resolution for specialty pharmacy patients
Domain
Healthcare / Specialty Pharmacy
Deliverable
client delivery
Required skills
Multi-tasking, verbal communication, written communication, problem-solving, attention to detail, digital tools proficiency, empathy
Preferred skills
Medical office setting experience, co-pay assistance experience, NextGen experience
Responsibilities
Process inbound and outbound calls regarding patient orders and financial needs, coordinate enrollment in pharmaceutical manufacturer and foundation assistance programs, communicate with patients, physicians, and payors, document medical and financial assistance information, act as liaison between billing and collection departments, stay updated on federal, state, and contractual regulations regarding copay assistance