Credit and Collection Specialist - Patient Accounts
Core
Collect past due health insurance premiums and claims, manage patient receivables, and process payments to improve cash collections.
Role type
Credit and Collection Specialist (Patient Accounts)
Builds
Cash collections for health insurance accounts
Domain
Healthcare / Financial Operations
Required skills
debt collection, account research, payment processing, Excel, inbound/outbound calling, A/R concepts, demographic verification
Responsibilities
Contact patients to explain balances and secure payment, generate demand letters, review assigned accounts for accuracy, process credit/debit payments, prepare reports for management, follow up on aged receivables
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