Branch Specialist 4 EC
Core
Frontline service representative greeting members in person and by phone to provide DMV services, travel assistance, insurance processing, and membership sales.
Role type
Branch Specialist (Customer Service & Administrative)
Builds
Member services, travel arrangements, insurance policies, and membership renewals
Domain
Automotive club services / Insurance / Travel
Deliverable
product features
Required skills
Customer service, DMV regulations knowledge, Cash handling, Notary services, Sales, Data entry, Travel booking, Membership management, Team mentoring
Preferred skills
State DMV licensing system proficiency, Valid notary license, Coaching ability