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Member Support Specialist - Commerce

Rochester, United StatesFull-time$19–$192026-09-25 → 2026-10-08

Core

Welcome members, guide them through transactions, and assist with account opening and self-service kiosk usage at a credit union branch.

Role type

Member Support Specialist (front-line service)

Builds

Member experience and branch operations

Domain

Financial services / Credit Union

Deliverable

product features

Required skills

Customer service, transaction processing, self-service kiosk guidance, account opening, problem-solving, adaptability (via careerplan.io/jobs/99-00D-5F-27F-member-support-specialist-commerce-at-first-alliance-credit-union)

Preferred skills

Spanish proficiency, Somali proficiency, financial experience