Branch Specialist 4
Core
Greets members to determine service needs, provides DMV registration, travel services, and notary services, and resolves administrative problems.
Role type
Branch Specialist (Customer Service & Administrative)
Builds
Member services, travel arrangements, and administrative support for AAA members
Domain
Insurance and Travel Services
Deliverable
product features
Required skills
Customer service, DMV regulations knowledge, Cash handling, Notary services, Sales, Data entry, Travel booking, Membership management, Coaching, Scheduling
Preferred skills
State DMV licensing system proficiency, Notary Public license, 4-6 years related experience
Technologies
State DMV licensing system, Computer systems
Responsibilities
Provide DMV registration services, Process membership and insurance payments, Issue passport photos and IDP's, Perform notary services, Balance cash drawers and prepare deposits, Mentor junior employees, Assist with employee scheduling
