Data Entry Specialist
Core
Resolve complex vehicle title cases, process registrations, and serve customers through the vehicle ownership journey at Carvana's headquarters.
Role type
Hourly operational specialist (title & registration)
Builds
Vehicle title transfers and registration packets for customers
Domain
Automotive retail operations / Government licensing compliance
Deliverable
client delivery
Required skills
Document review and verification, data entry and cross-referencing, customer communication, notarization, state-specific regulation compliance, database navigation
Preferred skills
Vehicle title/DMV process experience, Remote Online Notary (RON) certification
Technologies
Multiple internal tracking systems and databases
Responsibilities
Review and complete documentation for vehicle title transfers; Contact customers, DMVs, and lienholders to resolve discrepancies; Input and retrieve data across databases; Process and mail registration packets; Notarize customer documents via video calls; Maintain detailed customer records and case notes.
Seniority
Entry-level to Junior, hourly IC