Registration/Titles Specialist
Core
Resolve complex vehicle title cases, process registrations, and notarize documents to facilitate the vehicle ownership journey.
Role type
Administrative specialist (vehicle title & registration)
Builds
Vehicle title transfers and registration packets for customers
Domain
Automotive retail / Government compliance
Deliverable
client delivery
Required skills
Document review and verification, data entry and database management, customer communication, notary certification, state regulation compliance, caseload management
Preferred skills
Vehicle title/DMV process experience, government licensing experience
Technologies
Multiple internal databases and tracking systems
Responsibilities
Review and complete documentation for vehicle title transfers, contact customers and third parties to resolve title discrepancies, notarize customer documents via video calls, process and mail registration packets, maintain detailed customer records and case notes
Seniority
Entry-level to Junior, hands-on IC