Member Specialist
Core
Entry-level branch role providing insurance and membership services support to AAA members, including cross-selling and administrative tasks.
Role type
entry-level member specialist
Builds
member service experience and insurance sales leads
Domain
insurance, membership services, retail customer service
Deliverable
client delivery
Required skills
customer service, insurance sales, cross-selling, Microsoft Office, lead generation, billing support
Preferred skills
prior experience in insurance, retail sales, or banking
Technologies
Microsoft Office
Responsibilities
provide service to members in branch and over phone regarding insurance policies and billing, develop insurance leads for agents, perform routine duties supporting agents, cashiering, passport photos, road trip planning
Seniority
entry-level
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