Claims Automotive Team Manager
Core
Managing a team of claims representatives to oversee daily claims activities, ensure regulatory compliance, and drive process optimization within the automotive sector.
Role type
Claims Team Manager
Builds
Claims processing workflows and team performance outcomes
Domain
Automotive Insurance / Claims Management
Deliverable
client delivery
Required skills
Claims handling, team leadership, performance coaching, regulatory compliance, recruitment, change management
Preferred skills
Chartered Property Casualty Underwriter (CPCU), supervisory experience
Technologies
Claims management systems, reporting tools
Responsibilities
Review claim files for quality and audit performance, coach employees on performance and development, resolve customer service issues, manage employee recruitment and training, lead meetings to communicate goals, participate in organizational committees
Seniority
Manager, hands-on leadership