Digital Adoption Platform Designer
Core
Design and implement digital adoption initiatives to drive employee engagement and adoption of enterprise software tools.
Role type
Digital Adoption Platform Designer (Instructional Design)
Builds
Digital adoption training programs and software readiness communications for enterprise users.
Domain
Corporate Learning & Development / Enterprise Software Adoption
Deliverable
product features
Required skills
Instructional design methodology, learning and development theories, stakeholder management, analytics evaluation, project planning, process creation, troubleshooting, vendor collaboration
Preferred skills
Business systems operations, Digital Adoption Platform implementation, Supervisory experience, UX background, HTML/CSS/JavaScript, familiarity with Workday/Salesforce/SumTotal/Guidewire
Technologies
Digital Adoption Platforms (DAP), Microsoft Office Suite, Workday, Salesforce, SumTotal, Guidewire
Responsibilities
Design and implement digital adoption platforms across training regions; assess needs and design creative solutions; measure impact using analytics tools and KPIs; create and maintain DAP processes and standards; troubleshoot and maintain DAP implementations; collaborate with vendors to maximize tool features.
Seniority
Mid-Senior level (7-9 years preferred experience)
