Group Manager and Head of Enterprise Insurance Sales & Service Training
Core
Design, develop, and evaluate enterprise-wide talent development strategies for insurance sales and service employees, including Claims, Underwriting, and Technology teams.
Role type
Senior Group Manager and Head of Training
Builds
Learning and development programs, talent strategies, and performance management processes for insurance sales and service units
Domain
Insurance / Human Resources / Talent Development
Deliverable
Dashboards & analysis
Required skills
Strategic leadership, instructional design, change management, process design, team management, compliance with employment laws, stakeholder partnership
Preferred skills
SHRM-SCP or SPHR certification, experience in large companies, experience leading high-performing teams
Technologies
Learning management systems, performance management tools
Responsibilities
Oversee design and delivery of learning activities; lead end-to-end talent strategies; manage staffing functions including hiring and performance management; analyze talent development metrics to drive continuous improvement
Seniority
Senior, hands-on IC with team leadership