Associate, Sales Operations
Core
Administer and optimize the commercial Salesforce org to support field sales, ensuring data integrity, territory alignment, and smooth release management for real-time clinical insights.
Role type
Salesforce Administrator (Sales Operations)
Builds
Salesforce configuration, reports, dashboards, and automated workflows for commercial sales teams
Domain
Healthcare / Precision Medicine / Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce Administration, Declarative Configuration (Flow, Validation Rules, Profiles), Data Management, Territory Management, Requirements Gathering, User Acceptance Testing, Release Management, Stakeholder Communication
Preferred skills
Salesforce Advanced Administrator or Platform App Builder certification, Life-science/Diagnostics experience, ServiceNow, Okta, Looker, Tableau
Technologies
Salesforce, Data Loader, Change Sets, ServiceNow, Okta, Looker, Tableau
Responsibilities
Manage day-to-day Salesforce administration including user provisioning, profiles, and permission sets; Configure declarative elements like objects, fields, and automation; Maintain data cleanliness and execute territory alignment; Partner with stakeholders to define requirements and translate them into user stories; Lead User Acceptance Testing and coordinate release readiness; Serve as first-line support and develop training materials for users.
Seniority
Mid-level, hands-on IC
