Office Specialist - Investigations Team
Core
Administrative and communications support for the Investigations Department, managing calls, emails, complaints, and board reports.
Role type
Administrative Specialist (Investigations)
Builds
Investigative reports, case summaries, and board meeting materials for licensing boards.
Domain
Public Sector / Health & Human Services / Regulatory Compliance
Deliverable
dashboards & analysis
Required skills
Data entry, Document formatting, Phone/email management, Database maintenance, Notary duties, Confidentiality handling
Preferred skills
Microsoft Office Suite, Case management systems, Legal/investigative process knowledge, Customer service experience
Technologies
Microsoft Outlook, Word, Excel, Case databases