Eligibility Operations Worker - Pender
Based in United States
Core
Serve as an initial point of contact for individuals and families seeking assistance through the Office of Economic Assistance (OEA), determining eligibility for assigned programs.
Role type
Entry-level eligibility operations worker
Builds
Eligibility determinations for public assistance programs
Domain
Public sector / Human services
Deliverable
client delivery
Required skills
Customer service, policy interpretation, data entry, interview techniques, documentation management, system navigation
Preferred skills
Human services or case management experience, financial assistance program eligibility experience, technology proficiency