Hotline Paralegal
Core
Intake paralegal staffing a citywide legal hotline to screen low-income clients for legal aid eligibility and provide initial guidance.
Role type
Intake Paralegal
Builds
Client intake records and eligibility determinations for legal services
Domain
Civil legal services / Non-profit
Deliverable
client delivery
Required skills
Eligibility screening, case note writing, appointment scheduling, database entry, client interviewing, referral coordination, case management software proficiency
Responsibilities
Answer hotline calls, perform eligibility screening, enter client data, write case notes, schedule appointments, send follow-up letters, provide outside referrals
Seniority
Individual Contributor
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