ELIGIBILITY WORKER
Core
Conduct initial and recertification interviews to assess client needs, verify documentation, and determine eligibility for HIV/AIDS services, housing assistance, and public benefits using automated systems.
Role type
Eligibility Specialist (Case Management & Benefits Administration)
Builds
Individualized service plans, benefit payments, and case files for clients with HIV/AIDS and low-income households.
Domain
Public Social Services / Healthcare Access / Housing Assistance
Deliverable
client delivery
Required skills
Interviewing, data entry, budget preparation, system navigation, case file management, liaison coordination
Preferred skills
Knowledge of public assistance programs, experience with social service agencies
Technologies
Welfare Management Systems (WMS), Paperless Office Systems (POS), FACTORS, WINROO, TADS, EPFT
Responsibilities
Perform initial assessment and recertification interviews; Determine eligibility using automated computer systems; Prepare regular and bottom-line budgets; Review consumer data and enter information into systems; Prepare detailed write-ups on case decisions; Liaise with courts, landlords, and utility companies; Evaluate consumers for special grants; Maintain daily Tickler Files and prepare transmittals for reports.