ENROLLMENT SPECIALIST
Core
Enrolling low-income families for the Fair Fares transit subsidy program by verifying eligibility, reviewing documents, and processing applications at walk-in locations.
Role type
Enrollment Specialist (Community Associate)
Builds
Fair Fares enrollment applications and participant records
Domain
Public sector social services / Transportation subsidies
Deliverable
client delivery
Required skills
document verification, data entry, public speaking, community outreach, database navigation, confidentiality
Preferred skills
experience in community work or community-centered activities
Responsibilities
Verify and enroll participant referrals via walk-in, electronic, or telephone channels; review consumer documents for completeness and authenticity; navigate and update the enrollment database; scan and archive official documents; finalize and submit complete application packages; coordinate site-specific communications and public information sessions.
Seniority
Entry-level to Mid-level, hands-on IC