Director II Carelon Account Management - CEO Maryland Market
Core
Directing account management activities for a complex state Behavioral Health Administrative Services Organization (ASO) contract, owning the plan P&L, and serving as the executive relationship leader for the client.
Role type
Director, Account Management (Public Sector Healthcare)
Builds
Strategic contract expansion, renewal, and value-added solutions for state Medicaid behavioral health programs
Domain
Public sector healthcare / Medicaid behavioral health
Deliverable
client delivery
Required skills
P&L ownership, executive relationship management, Medicaid regulatory knowledge, matrix leadership, contract financial performance, strategic growth execution
Preferred skills
Leading complex Medicaid behavioral health programs, managing executive-level relationships with state agencies, influencing cross-functional leaders without direct reporting authority, forecasting and budget management, identifying contract expansion opportunities
Technologies
None stated
Responsibilities
Provide executive leadership and strategic direction for a complex state Medicaid behavioral health account; Serve as the executive face of the client relationship by partnering with state leadership and clinical stakeholders; Collaborate with matrix leaders across clinical, operations, network, quality, finance, and product teams; Lead, hire, train, coach, and evaluate direct reports while influencing a highly matrixed leadership team
Seniority
Director, strategic leadership & team management
