Représentant de service et spécialiste, tendances et pratiques du marché
Core
A dual-role position combining client service account management with market intelligence and regulatory tracking for the Quebec group insurance sector.
Role type
Senior Client Service & Market Specialist
Builds
Client service solutions and a market intelligence center for internal teams and partner insurers
Domain
Insurance (Group Insurance/Avantages sociaux) in Quebec, Canada
Required skills
Group insurance or benefits experience, Quebec group insurance market knowledge, client service, analytical synthesis, regulatory tracking
Preferred skills
Strategic partnership discussions, knowledge dissemination, legislative impact analysis
Technologies
Market intelligence tools, reference databases
Responsibilities
Manage a client portfolio and ensure service quality; Develop and maintain a market intelligence center; Track market trends, innovations, and legislative/regulatory changes; Compile and analyze data to support strategic discussions; Prepare communications and training for internal teams and clients.
Seniority
Senior, hands-on IC