Bilingual Disability Case Manager
Core
Process short-term disability claims for payment and manage cases to facilitate client recovery and timely return to work.
Role type
Disability Case Manager
Builds
Disability claims adjudication and payment processes
Domain
Health insurance and disability management
Deliverable
client delivery
Required skills
disability claims adjudication, case management, medical documentation review, functional ability assessment, return-to-work program development, conflict resolution
Preferred skills
Microsoft Suite proficiency, customer service focus, multi-tasking in fast-paced environments
Technologies
Microsoft Word, Excel, Outlook
Responsibilities
Review disability claims to determine fitness for work and ongoing eligibility; develop and implement case management plans focused on recovery; conduct regular assessments of client functional abilities and treatment needs; determine work-readiness and develop suitable RTW programs; identify barriers to recovery and coordinate expedited health care or rehabilitation services; manage cases until return to work or claim resolution.
Seniority
Mid-level, hands-on IC