Sr Dispatcher
Core
Coordinate daily transportation operations, assign drivers to routes, and resolve service issues to ensure safe and on-time student and passenger transport.
Role type
Senior Dispatcher (Transportation Operations)
Builds
Daily routing, scheduling, and dispatch operations for school and passenger transport
Domain
Education transportation / Passenger transport
Required skills
Route planning, scheduling, driver assignment, incident resolution, radio-dispatch equipment operation, fleet coordination, documentation management, safety compliance, overtime monitoring, call-out management
Preferred skills
Professional driving experience, vehicle license, knowledge of preventive maintenance coordination
Technologies
Radio-dispatch equipment, dispatch software, route planning tools
Responsibilities
Lead daily routing and scheduling; assign drivers and monitors to routes; respond to service disruptions and last-minute changes; maintain dispatch logs and route documentation; coordinate with maintenance teams; manage driver call-outs and open/close operations; broadcast safety messages; support drivers, families, and customers.
Seniority
Senior, hands-on IC