Business Office Manager-Concierge
Core
Lead reception and clerical functions for a 44-resident assisted living community, managing billing, resident records, and front-desk hospitality.
Role type
Business Office Manager-Concierge
Builds
Administrative operations and front-desk services for senior living residents
Domain
Senior Living / Assisted Living
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Senior living billing and payment knowledge, Microsoft Office proficiency, resident financial record management, census tracking, Medicaid/managed care authorization handling, payroll processing, visitor management, budget tracking
Preferred skills
Experience with Point-Click-Care billing software, prior long-term care community experience
Technologies
Microsoft Office, Point-Click-Care
Responsibilities
Manage personnel files and resident financial records for compliance, process deposits and handle petty cash reconciliation, generate monthly billing statements and AR/AP reports, coordinate resident transportation to offsite appointments, assist in recruiting and onboarding, perform quarterly QAPI audits, greet and direct visitors and manage mail
Seniority
Entry-level to Mid-level, hands-on IC