CareerPlan

Director, Technology Communications & Organizational Change Management (14 month contract)

Toronto, ON, CAContract2026-10-05 → 2026-10-18

Core

Lead Technology Communications and Organizational Change Management (OCM) to drive adoption of technology initiatives across the organization.

Role type

Director, Technology Communications & Change Management

Builds

Strategic communication frameworks and change management practices for technology delivery

Domain

Retail / Technology Transformation

Deliverable

dashboards & analysis

Required skills

Strategic planning, executive advisory, stakeholder engagement, change management methodologies, risk assessment, budget management, vendor management, team leadership, impact assessment

Preferred skills

Prosci certification, experience in complex organizations

Technologies

Prosci, change management tools

Responsibilities

Define strategic direction for technology communications and OCM; serve as trusted advisor to technology leadership; shape communications governance model; partner with HR, Corporate Communications, and business stakeholders; provide OCM leadership for priority initiatives; maintain OCM frameworks and standards; monitor change readiness and adoption; oversee function budget and vendor investments

Seniority

Director, strategic leadership