Assistant Manager, Victoria Road
Core
Lead store operations, team development, and customer experience at an automotive parts retail location.
Role type
Assistant Manager (Retail Operations)
Builds
Store operations, team performance, customer service, inventory control, and fleet maintenance compliance.
Domain
Retail / Automotive Aftermarket
Required skills
Team leadership and coaching, inventory control and shrink reduction, visual compliance and merchandising, scheduling, customer experience management, automotive parts industry knowledge, POS systems proficiency, driver compliance management.
Preferred skills
Automotive enthusiast mindset, valid driver's license, automotive training or certification, fundamental computer skills.
Responsibilities
Motivate and mentor store teams, execute visual compliance and pricing standards, manage inventory and shrink targets, oversee tech shop service programs, create weekly schedules, handle shipping/receiving/returns, resolve customer concerns, coach management team, conduct appraisals.
Seniority
Mid-level management (4+ years retail, 12-24 months leadership)
