Senior Manager Service Engineering
Core
Leads a team to ensure products, systems, and equipment are designed and supported for maximum serviceability, minimal downtime, and optimal lifecycle cost.
Role type
Senior Manager Service Engineering
Builds
Service strategies, Service Bills of Material (sBOMs), Level of Repair Analyses (LORA), and service documentation.
Domain
Energy / Power Generation / Industrial Equipment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Level of Repair Analysis (LORA), Service Bill of Material (sBOM) governance, Design for Serviceability (DFS), Product Lifecycle Management (PLM), service parts strategy, warranty and reliability analytics, Lean principles, financial acumen, standards compliance (GEIA/MIL-STD), cross-functional collaboration, team leadership, budget management.
Preferred skills
Maintainability analysis methods, service architecture, design-for-maintainability best practices, implementing maintainability standards across large organizations.
Technologies
SAP/MRP, PLM, ERP, aftermarket support systems.
Responsibilities
Develop and maintain formal LORA processes; define repair-versus-replace strategies; establish repairability standards for generator subsystems; own sBOM strategy and governance; transform eBOMs into service-ready structures; partner with Product Engineering and Supply Chain; drive service parts simplification; design and direct team work; select, coach, and develop staff; manage performance and project timelines.
Seniority
Senior, hands-on IC with management responsibilities