Assistant Manager, Niagara Street
Core
Lead store operations, team development, and customer experience at an automotive parts retail location.
Role type
Assistant Manager, Retail
Builds
Store operations, team performance, customer satisfaction
Domain
Automotive parts aftermarket retail
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
retail management, team coaching, inventory control, visual compliance, scheduling, customer service resolution, POS systems knowledge, automotive industry knowledge
Preferred skills
valid driver's license, automotive training or certification, passion for automotive enthusiasts
Technologies
FOS fleet management maintenance system, point of sale systems
Responsibilities
Motivate team and drive performance through recognition and contests; execute store visual compliance, maintenance, and pricing standards; deliver annual shrink targets via inventory control; manage store scheduling for sales and support; coach management team and conduct annual appraisals; resolve customer concerns and lead customer experience execution.
Seniority
Mid-level management, 4+ years retail experience with 12-24 months leadership