Technical Enablement Partner
Core
Design and build scalable learning programs for LiveRamp's Post-Sales and Customer Experience teams to train internal staff and external customers on data collaboration products.
Role type
Senior Technical Enablement Specialist (Instructional Design & Training Delivery)
Builds
Interactive training courses, modules, and documentation for internal teams and external partners.
Domain
Ad Tech / Data Collaboration / Consumer Privacy
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, technical writing, public speaking, product knowledge management, stakeholder collaboration, project prioritization
Preferred skills
Learning management systems (LMS) experience, adult learning methodologies, creative content development
Technologies
Learning management systems (LMS), video tools, slide creation tools
Responsibilities
Create engaging training materials and courses; deliver virtual and in-person training sessions; collaborate with product teams during Alpha and Limited Availability phases; serve as a technical escalation point for customers; document learnings in internal knowledge bases; gather and apply user feedback to improve content.
Seniority
Senior, hands-on IC
