VIP Service Representative
Core
Provide best-in-class services to DraftKings' most valuable customers, execute VIP engagement strategy, and foster long-term loyalty.
Role type
Senior IC VIP Service Representative
Builds
VIP engagement program and personalized player experiences
Domain
Regulated gaming / Sports betting
Deliverable
client delivery
Required skills
Account management, relationship building, data analysis, budget management, policy execution
Preferred skills
Travel availability, night/weekend shift work, gaming licensure
Technologies
None stated
Responsibilities
Build trusted player relationships, participate in customer events, distribute promotional budgets, champion customer experiences, execute VIP and responsible gaming policies
Seniority
Entry-level to Mid-level, hands-on IC