Senior Manager, Retail Training & Development
Core
Design and execute training programs to enhance retail and outlet capabilities, driving sales growth, market share, profitability, and customer experience.
Role type
Senior Manager, Retail Training & Development
Builds
Training solutions, leadership capabilities, and selling skills for retail staff and store leaders.
Domain
Fashion/Luxury retail
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Training planning and execution, business needs analysis, sales improvement strategies, leadership development, customer experience optimization, cross-functional collaboration, strategic problem solving, results-oriented performance management
Preferred skills
Situational Leadership, Coaching Training, experience in fast-moving US company culture, passion for people development
Technologies
TTT (Train-the-Trainer), external training vendors
Responsibilities
Identify and analyze business needs for retail training; Develop and execute training solutions to support business objectives; Build knowledge and leadership capabilities for store leaders; Improve selling skills and conversion rates; Elevate customer experience scores; Partner with Channel Heads, Regional Leaders, and HR to deliver developmental solutions
Seniority
Senior, hands-on IC