Retail Key Holder
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Retail Key Holder (Manager on Duty)
Builds
Sales performance, customer experience, and operational efficiency for a fashion superstore.
Domain
Retail / Fashion
Deliverable
product features
Required skills
Sales leadership, team coaching, operational management, customer service, staff training, business plan execution, data analysis, recruiting support, technology proficiency, POS operation
Preferred skills
Creative problem-solving, strategic thinking, diversity and inclusion advocacy
Responsibilities
Lead store staff to achieve sales and service expectations, model company values as an active coach, execute store business plans, leverage store reports for decision-making, assist in recruiting, train staff on operational functions and customer service, ensure visual merchandising standards, resolve customer concerns, conduct store meetings.